Tucson Water offers a program for its customers who have limited incomes to receive help to pay their utility services statements (water, sewer/wastewater, trash/recycling). The bill must be in the applicant’s name, and there are guidelines for household size and annual income.
In addition, qualifying limited-income homeowners can receive up to two high-efficiency toilets to replace older fixtures, apply for rainwater harvesting grants or loans to install a system, and get other water-saving options.
- You must be a Tucson Water customer.
- The Utility Services Statement must be in your name.
- You must meet the household size/income guidelines below (updated May 2017).
Call 520-791-5443 or visit Tucson Water Customer Service at 310 W. Alameda St. to schedule an appointment to determine your eligibility.
| Federal Guidelines | ||
| Number of people in household | Annual Income | Monthly Income |
| 1 | $15,133 | $1,261 |
| 2 | $24,800 | $2,066 |
| 3 | $34,050 | $2,837 |
| 4 | $42,033 | $3,502 |
| 5 | $49,600 | $4,133 |
| 6 | $58,014 | $4,834 |
| 7 | $66,428 | $5,535 |
| 8 | $74,842 | $6,236 |
| For each additional person, add: | $8,414 | $701 |
Tucson Water offers other programs for customers on a limited income:
- Free water audits for residential customers through our Zanjero Program
- Free toilet replacement, rainwater harvesting grants & loans to help save water and money.
- Free Smart Home Water Guides English
– Spanish