fli
Baggage handling is one of the four areas looked at in the airline quality report, which said that incidents of mishandled baggage fell from 3.24 per 1,000 passengers in 2015 to 2.70 in 2016, one of several service improvements. (Photo by Bonnie Henderson/Creative Commons)
Wichita State University professor Dean Headley, left, and Brent Bowen, dean of the College of Aviation at Embry-Riddle Aeronautical University, said airline performance is the best it’s been in the 27 years they have been studying it. (Photo by Tyler Fingert/Cronkite News)
Be the first to comment